Terms & Conditions
The rules that apply when you use the MelonaHomes website and its forms.
Last updated: September 2026
Acceptance of These Terms
These Terms & Conditions govern the use of the MelonaHomes website and any account created on it. By visiting the site, creating an account or submitting a form, a visitor agrees to these terms. Anyone who does not agree should stop using the site.
What the Site Provides
MelonaHomes shares general information about home warranty plans, including covered systems, common exclusions and how service requests usually work.
- Content is for general education and is not legal, financial or contract advice.
- Plan details, prices and availability are set by the plan provider and may change.
- The written terms of any plan always control what is covered.
Eligibility
The site is meant for adults who live in the United States. By creating an account, a visitor confirms they are old enough to enter a binding agreement and that the information they share is accurate.
Accounts and Passwords
Account holders are responsible for keeping their login details private and for activity under their account.
- Use a password that is not shared with other services.
- Report any unauthorized use through the contact details below.
- Keep account information current and accurate.
Text Messages and Consent
Visitors who check a consent box on the signup form agree to receive the text messages described there. Consent is not a condition of purchase. Replying STOP ends messages and replying HELP returns assistance. Message and data rates may apply.
Acceptable Use
Visitors agree not to misuse the site. This includes:
- Submitting false, misleading or someone else's information
- Trying to access accounts, systems or data without permission
- Copying, scraping or reselling site content
- Interfering with the normal operation of the site
Intellectual Property
The MelonaHomes name, logo, text, images and layout belong to MelonaHomes or its licensors. They may not be copied or reused without written permission, except for personal, non commercial viewing.
No Guarantee of Coverage
MelonaHomes does not issue warranty contracts and does not decide claims. Any decision about coverage, repair or replacement rests with the plan provider under the terms of the plan a homeowner chooses.
Limitation of Liability
The site is provided as is. To the fullest extent the law allows, MelonaHomes is not liable for indirect or consequential losses tied to use of the site, reliance on its content or decisions made by any plan provider.
Changes to These Terms
These terms may be updated from time to time. The date at the top of this page shows the latest version. Continued use of the site after an update means the updated terms apply.
Governing Law
These terms are governed by the laws of the State of Tennessee, without regard to conflict of law rules. Any dispute will be handled in the courts that serve Montgomery County, Tennessee, unless an arbitration agreement applies.
Contact Information
Questions about these terms can be sent to MelonaHomes using the details below.
- Phone: +1 (931) 429-3729
- Email: melona.henry@melonahomes.com
- Address: 298 Clear Sky Ct Clarksville TN 37043